Privacy Policy

This Privacy Policy describes how Shop Piecez (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

1. INFORMATION WE COLLECT

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. This includes:

  • Order Information: Name, billing address, shipping address, payment information, email address, and phone number.

  • Device Information: Web browser version, IP address, time zone, and cookie information.

2. HOW WE USE YOUR INFORMATION

We use your personal information to provide our services to you, which includes:

  • Order Fulfillment: Processing your order within our 3–5 business day window.

  • Shipping: Facilitating standard shipping (3–7 business days) or extended shipping during sales (up to 10 business days).

  • Communication: Contacting you regarding your order or responding to reports of damaged items sent to info@shoppiecez.com

3. SHARING PERSONAL INFORMATION

We share your Personal Information with service providers to help us fulfill our contracts with you. This includes:

  • Payment Processors: To securely handle your transactions.

  • Shipping Carriers: To deliver your items to your physical location.

  • Legal Compliance: We may share information to comply with applicable laws or respond to lawful requests.

4. RETURNS, EXCHANGES, AND DATA

As per our policy, all sales are final. However, we collect and retain data regarding exchanges for unworn items in original packaging to:

  • Verify the condition of the item.

  • Issue store credit if an item is sold out.

  • Process exchange shipping (noting that original shipping fees are non-refundable).

5. COOKIES

We use cookies to improve your browsing experience, remember your cart items, and analyze site traffic. You can manage your cookie preferences through your browser settings.

6. DATA RETENTION

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

7. CONTACT US

For more information about our privacy practices, or if you have questions regarding an order or a damaged item, please contact us at:

Email:  info@shoppiecez.com